Accessibility Statement
Last updated: October 26, 2026
Drain Marshal Plumbing Company wants everyone to be able to find information and get help from us, including people who use assistive technology. We are working to make this website accessible and easy to use.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We have not yet had the site formally audited, so we don’t claim full conformance, but we treat accessibility problems as bugs and fix them.
What we've done
- Pages use proper headings and landmarks, so screen readers can navigate them.
- Every page can be used with a keyboard, with a visible outline showing where you are.
- Images have text descriptions, and icon-only buttons have spoken labels.
- Form fields are labelled, and errors are announced in text, not by colour alone.
- If your device is set to reduce motion, the site turns off its animations.
- Text can be zoomed to 200% without content being cut off, and the layout adapts to phones.
Known limitations
- The large faint "DRAIN MARSHAL" lettering behind the footer is decorative and deliberately low-contrast; it carries no information.
- Some decorative animations play when sections scroll into view, unless reduced motion is turned on.
- The website chat is newer and may not yet work smoothly with every screen reader.
We are working on these.
Other ways to reach us
You never need the website to book a visit or get help. Call us at (971) 385-4655, or for emergencies, any time, at (971) 406-4869.
Tell us about a problem
If something on the site is hard to use, or you need information in a different format, let us know. Email support@drainmarshalplumbing.com or call (971) 385-4655, and tell us the page and what went wrong. We’ll get back to you and help you get what you need.